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    • HOME
    • ABOUT US
      • OUR TEAM
      • CAREERS
      • MSW PLACEMENTS
    • Services
      • SERVICES
      • FEES & BILLLING
      • DIRECT BILLING
      • FAQ
    • RESOURCES
      • COMMUNITY RESOURCES
      • TOOLS
    • BOOK NOW
    • CONTACT US
Maternal Health Niagara
  • HOME
  • ABOUT US
    • OUR TEAM
    • CAREERS
    • MSW PLACEMENTS
  • Services
    • SERVICES
    • FEES & BILLLING
    • DIRECT BILLING
    • FAQ
  • RESOURCES
    • COMMUNITY RESOURCES
    • TOOLS
  • BOOK NOW
  • CONTACT US

Our Circle

Our Client Care Team

EMILY POLLAK (she/her)

EMILY POLLAK (she/her)

EMILY POLLAK (she/her)

Clinic Owner/ Clinical Director

Registered Social Worker, MSW, BSW





 

HAYLEY (she/her)

EMILY POLLAK (she/her)

EMILY POLLAK (she/her)

Client Care Coordinator

ZARA UPPAL (she/her)

EMILY POLLAK (she/her)

ZARA UPPAL (she/her)

Intake Coordionator

Our Team

EMILY POLLAK (she/her)

SHANNON WURSTER, (she/her)

SHANNON WURSTER, (she/her)

Clinic Owner

Registered Social Worker, MSW, BSW





 

SHANNON WURSTER, (she/her)

SHANNON WURSTER, (she/her)

SHANNON WURSTER, (she/her)

Associate Therapist

Registered Social Worker, MSW


Location: In-Person 

Clients: Adults

AMANDA O'MALLEY (she/her)

SHANNON WURSTER, (she/her)

AMANDA O'MALLEY (she/her)

Associate Therapist

Registered Social Worker, BSW


Location: Virtual

Clients: Adults

HEIDI BERCOVICI (she/her)

LISA MARIE THOMPSON (she/her)

AMANDA O'MALLEY (she/her)

Associate Therapist

Registered Social Worker, MSW


Location: Virtual 

Clients: Adults

Jessica Cleeve, Maternal Health Niagara, Social Worker, Birth Trauma, Childhood Trauma

JESSICA CLEEVE (she/her)

LISA MARIE THOMPSON (she/her)

LISA MARIE THOMPSON (she/her)

Associate Therapist

Registered Social Worker, MSW


Location: Virtual 

Clients: Adults


LISA MARIE THOMPSON (she/her)

LISA MARIE THOMPSON (she/her)

LISA MARIE THOMPSON (she/her)

Associate Therapist

RP(Qualifying) &  Canadian Certified Counsellor, CCC  



Location: In-Person & Virtual

Clients: Adults, Youth, & Couples 



RANDI PAXTON (she/her)

RANDI PAXTON (she/her)

RANDI PAXTON (she/her)

Associate Therapist

Registered Social Worker, MSW


Location: Virtual 

Clients: Adults, Couples




ALICIA

RANDI PAXTON (she/her)

RANDI PAXTON (she/her)

STAY TUNDED!!! 



Location: In-Person & Virtual


TAHERA VAWDA (she/her)

RANDI PAXTON (she/her)

TAHERA VAWDA (she/her)

Associate Therapist

Registered Social Worker, MSW


Location: In-Person 

Clients: Adults

CALL USEMAIL OUR CLIENT CARE TEAMBOOK A FREE CONSULATION

Alone, we can do so little; together, we can do so much.


~ Helen Keller

MATERNAL HEALTH NIAGARA TEAM

Hayley (she/her)

Client Care Coordinator


Hayley is the warm and welcoming first connection at Maternal Health Niagara. As our Client Care Coordinator, she is here to make your care journey feel supported, personal, and thoughtfully guided from the very beginning.


Hayley will help set you up with your MHN portal, asset with booking your consultation, answer any questions along the way, and check in once you’ve gotten started to ensure things feel like a good fit. If at any point something feels off, Hayley is right there to help you navigate the next steps with care and compassion. Her role creates a seamless, supportive experience, making you feel like someone is walking alongside you.


With a wealth of client care experience, Hayley brings warmth, insight, and a deep commitment to ensuring every client feels seen and supported. Her door is always open.


Hayley is kept busy outside of work by her three lovable fur babies. She loves discovering new adventures and finds balance and grounding through yoga.


Client Care Coordinator since 2024

Zara (she/her)

Intake Coordinator


Zara works alongside our Client Care Coordinator to ensure the first steps into your mental health journey feel safe and pressure-free. Through her own life experiences, she has discovered a passion for creating and nurturing healthy human connections and believes

that everyone deserves the chance to feel like their best self.


During your initial consultation call, you can expect Zara to offer you a space where you can be vulnerable and feel heard, while discussing the goals you are hoping to work towards in therapy. She hopes to create a feeling of empowerment that can ripple into all areas of your

life.


With a diverse background in client care and mental health, Zara understands that therapy is far from a one-size-fits-all experience. With this in mind, she places value in meeting you where you’re at – honouring your pace, your needs, and your life experiences.


Outside of her professional life, Zara enjoys staying active in the gym, indulging in her favourite restaurants and spending time in the sunshine with family and friends.


Intake Coordinator since 2025

JESSICA CLEEVE, (she/her)

Associate Therapist

Registered Social Worker (MSW, RSW) 


Jessica is a trauma therapist who is deeply passionate about working with individuals during the prenatal and postpartum periods. Her clinical focus revolves around the intersection of trauma and perinatal experiences, addressing issues such as infertility, pregnancy and infant loss, birth trauma, NICU trauma, and childhood trauma.


With over 15 years of experience, Jessica has worked with diverse populations seeking therapy to heal from a wide range of traumatic experiences. She specializes in perinatal therapy. Additionally, she has extensive experience working with survivors of violence, childhood trauma, addiction, and mental health challenges. She is dedicated to helping trauma survivors honour their experiences as they journey toward self-discovery and healing.


Since 2021, Jessica has been a valued associate at Maternal Health Niagara, where she demonstrates a deep commitment to her work and brings both compassion and humor to her practice. 


Jessica holds an undergraduate degree in Psychology with a minor in Family Studies from the University of Guelph (2010), a Bachelor of Education from the University of Toronto (2012), and a Master’s degree in Social Work from Wilfrid Laurier University(2014). She has received further training in trauma-specific interventions and has devoted most of her career to supporting parents.


Jessica practices anti-oppressive and trauma-informed care. She employs an integrated, evidence-based approach to nurturing self-compassion and healing. Her therapeutic techniques include cognitive behavioural therapy, dialectical behaviour therapy, somatic experiencing, mindfulness-based stress reduction, cognitive restructuring, and narrative therapy. She has also completed Levels 1 and 2 of EMDR (Eye Movement Desensitization and Reprocessing).


In her practice, Jessica emphasizes that you are the expert of your experiences and needs. Together, you will explore a blend of therapies that feel safe and validating as you compassionately nurture your wounded parts. She offers individual therapy in a virtual environment, focusing on strategies tailored to promote your well-being as you embark on the rewarding healing path.


Outside of her professional life, Jessica enjoys spending time with her children and pets. She loves playing soccer, walking, indulging in donuts, and tending to her plants.



Location

Ontario

Virtual Only


Maternal Health Niagara associate since 2021

Heidi Bercovici, Certified Somatic Experiencing Practitioner, Ontario, virtual therapy

HEIDI BERCOVICI (she/her)

Associate Therapist

Registered Social Worker  (RSW, MSW,  BSW, BSc )


Heidi is a Registered Social Worker and a Certified Somatic Experiencing® Practitioner (SEP) whose work is grounded in the connection between the mind, body, and nervous system. Her approach is rooted in the belief that people hold innate wisdom and resilience, and that healing unfolds when there is space to slow down, listen inward, and reconnect with oneself on multiple levels.


At the core of Heidi’s work is nervous system regulation. Stress and trauma are often held in the body, shaping how people respond to the world long after an experience has passed. Through Somatic Experiencing®, a body-based approach to trauma healing, Heidi supports clients in gently releasing stored stress and restoring a sense of safety, balance, and connection. This work is paced, intuitive, and collaborative, allowing healing to unfold without pressure or overwhelm.


Heidi completed the Somatic Experiencing® International practitioner training, a comprehensive three-year program focused on nervous-system-informed trauma care. The training includes extensive coursework, experiential learning, individual and group consultation, and supervised clinical practice. As a Somatic Experiencing® Practitioner (SEP), Heidi is trained to work with physiological responses to stress and trauma, supporting the body’s natural capacity for regulation and recovery in a careful, collaborative way.


Many people notice that stress, anxiety, or past experiences show up physically—feeling constantly on edge, shut down, overwhelmed, or disconnected. These patterns can persist even when there is insight or understanding. Heidi’s sessions do not rely on worksheets or formal homework; instead, they are experiential and reflective, inviting curiosity about physical sensations, emotions, meaning, and inner experience. She brings openness and care to the emotional, physical, and spiritual layers that shape a person’s experience, creating space for depth, presence, and authentic connection.


Heidi’s practice is informed by anti-oppressive and strength-based perspectives and integrates Somatic Experiencing®, EMDR (Levels 1 & 2), mindfulness-based therapies, body-based techniques, attachment theory, and FLASH. While clients may leave sessions with increased awareness or simple practices to support regulation, the work is guided by attunement rather than prescription.


A diverse background informs her work, spanning social work, clinical exercise physiology, and language and culture. Heidi holds a Bachelor of Social Work from York University, a Master of Social Work from Wilfrid Laurier University, and a Bachelor of Science in Clinical Exercise Physiology with a joint major in Spanish Language and Culture from Concordia University. This integrative training supports care that bridges physical health, emotional well-being, and mental health.


In addition to her clinical training, Heidi is trained as a postpartum doula through Doula Canada and has completed specialized training in Perinatal Mood and Anxiety Disorders through the Seleni Institute. She is committed to ongoing professional development, with continued learning in grief, trauma, and nervous-system-informed care.


Heidi’s approach is gentle, embodied, and relational, and often resonates with people who are open to slowing down, listening to their bodies, and exploring experiences with curiosity and care. Sessions are collaborative and attuned, with attention to pacing that feels supportive and respectful.


Rather than following a rigid structure or set homework, Heidi works through presence, attunement, and collaboration. She values fit and believes therapy is most meaningful when clients feel comfortable with the pace, tone, and way the work unfolds.


Outside of her clinical work, Heidi enjoys spending time in nature, playing hockey, dancing, and travelling. She is bilingual and offers therapy in both English and French.


Location: 

Ontario & Quebec

Virtual


Maternal Health Niagara associate since 2022

LISA MARIE THOMPSON (she/her)

Associate Therapist

RP (Qualifying) &  Canadian Certified Counsellor (CCC)



Lisa Marie's journey to joining Maternal Health Niagara was shaped by her 15 years in the education sector, where she worked closely with youth. These experiences ignited her desire to transition into a counselling environment where she could work with individuals, couples, and families on a more personal level.


She obtained her Master of Arts in Counselling Psychology from Yorkville University in 2018. She completed her thesis in couples counselling, which focused on restoring relationships to the foundation of effective communication. Lisa Marie also received her Level 1 certification in EMDR and has a heart for working with individuals and couples to find strength and healing. 


At the core of Lisa Marie's counselling philosophy is a belief in a client-centred approach. She sees individuals as active participants in their healing process. Lisa Marie empowers her clients through techniques such as cognitive behaviour therapy, dialectical behaviour therapy, EMDR, and the Gottman method for couples. 


Lisa Marie's counselling practice is inclusive and versatile. She is adept at working with youth, adults, and couples, providing support for challenges such as anxiety, depression, stress, and marriage or family concerns. Her understanding of the intricacies of post-partum allows her to provide empathetic support to new moms on their journey through motherhood. 


Behind the scenes, Lisa Maire is a ray of light and loves to laugh and have fun! She keeps things real and shows up for her colleges by small acts of kindness.  When Lisa Marie is not counselling, she is a busy mom of three who spends time in the rink, gym, or studio. She enjoys choreographing musical productions, working on puzzles, or spending time near the water. 



Location

Ontario

In-Person & Virtual


Maternal Health Niagara Associate since 2024

AMANDA O'MALLEY (she/her)

Associate Therapist

Registered Social Worker,(RSW, BSW)


Amanda is a Registered Social Worker with over 20 years of experience supporting children, youth, and adults through life’s messier seasons. She does not believe in a one-size-fits-all approach and honours people as the experts of their own lives—she simply helps hold the flashlight.


An eclectic, trauma-informed approach guides her work, drawing from narrative therapy, attachment-based approaches, cognitive behavioural therapy (CBT), Internal Family Systems (IFS), motivational interviewing, and mindfulness. Amanda is certified as a Level 1 Tree of Life Narrative Therapist and is currently completing certification in trauma therapy.


Additional training includes Bringing Light to Motherhood, an evidence-based program offered by Maternal Mental Health NOW, supporting perinatal resilience, connection, and emotional well-being across pregnancy and early parenting.


Areas of care include perinatal and parenting support, trauma-focused care, support for individuals living with health concerns including cancer survivorship, and care for family members supporting loved ones through illness.


A grounded, relational, and strengths-based lens shapes Amanda’s approach. She supports people in reconnecting with their inner resources, finding steadiness during times of uncertainty, and making sense of experiences that can impact identity, relationships, and daily life. Caregivers are also supported in holding deep care for others while staying connected to their own well-being.


At the heart of this work, Amanda believes  in people’s capacity to heal, adapt, and author lives that feel meaningful and aligned.


Known for her warmth, authenticity, and straight-talking style, Amanda believes therapy should feel like a real conversation. She creates a non-judgmental space where people feel valued, supported, and truly heard. Amanda laughs loudly, prefers plain language over social work jargon, and welcomes humour—including the occasional swear word—when it helps people breathe a little easier and feel more like themselves.


Her education includes a Correctional Worker Diploma from Centennial College, a Bachelor of Social Work from Toronto Metropolitan University, and current completion of a Master of Social Work at the University of Windsor.


Alongside professional training, Amanda brings meaningful lived experience. Having navigated her own life traumas and as a breast cancer thriver, these experiences continue to shape her empathy, resilience, and deep respect for the courage it takes to heal and practice self-compassion.


Outside of her work, Amanda is a mom to three teenagers, a dog, and a Holland Lop bunny—each regularly reminding her to practice patience and savour life’s small moments. She enjoys working out, hot yoga, gardening, and travelling.


Amanda believes people have the capacity to author their own stories, and she is honoured to walk alongside them as they do.


Location: 

Ontario

Virtual Only


Maternal Health Niagara Associate (2022–2023) | Returned to the MHN team in 2026


RANDI PAXTON (she/her)

Associate Therapist

Registered Social Worker (BA, BSW, MSW, RSW) 


Randi is a Registered Social Worker (RSW) with over a decade of experience supporting individuals and families through life’s most challenging moments and periods of change. Her work often centres on supporting people who have experienced trauma or are navigating the lasting impact of difficult or overwhelming events.


Areas of focus in Randi’s work include trauma, grief and loss, relationships, attachment, and parenting across the lifespan. This includes supporting families during the early parenting years (ages 0–6) as well as working with adults healing from childhood trauma. 


Randi strives to be reliable, authentic, and consistent— as a therapist shows up with steadiness and care. Randi is deeply protective of children and supports caregivers in navigating complex systems and advocating for their families when needed. Sessions are grounded in warmth, compassion, humour, and creativity, with an emphasis on collaboration and respect for each person’s lived experience.


Nervous-system awareness is thoughtfully woven into the work. Randi is passionate about offering information and approachable strategies that clients can take with them beyond sessions—supporting regulation, stability, and a greater sense of safety in daily life—without placing pressure on the process.


Randi holds a Master of Social Work from Toronto Metropolitan University (2020), a Bachelor of Social Work from the same institution (2019), and a Social Service Worker Diploma from George Brown College (2015). Since beginning her career in 2013, she has completed additional training in trauma treatment and trauma-informed modalities and has developed a strong and ongoing interest in maternal and perinatal mental health.


Ongoing learning is an important part of Randi’s practice. Continued study in attachment, trauma, and evidence-based interventions informs work that honours the inherent worth and dignity of every person. Care is taken to highlight strengths, resilience, coping strategies, and intuitive knowing already present.


At the heart of this work is a belief that healing is possible and deeply personal. Randi is committed to exploring what healing means for each individual, allowing the process to unfold at a pace that feels supportive and realistic. She approaches therapy as a collaborative space grounded in trust, curiosity, and care.


Outside of her clinical work, Randi enjoys practicing yoga, reading, and has recently taken up gardening.


Location:

Ontario

Virtual only


Maternal Health Niagara associate since 2023

SHANNON WURSTER (she/her)

Associate Therapist

Registered Social Worker,(MSW, RSW)


Shannon is an eclectic, trauma informed therapist who is passionate about supporting individuals through their perinatal and parenthood journeys. Shannon has experience navigating identity shifts, body image, confidence, romantic and personal relationships, family planning, fertility and loss and the vast, nuanced challenges of parenthood with clients.

Shannon has several years of experience in the social services and has worked with individuals across various intersecitonalitesin corrections and social services. Ultimately, it was Shannon’s own motherhood journey that led her to pursue a Master of Social work and career in perinatal mental health. Shannon had the honour of completing her internship with Maternal Health Niagara and fell in love with the clinic, happily finding her home her as an associate.

Shannon uses a casual conversational style, grounded by theory to connect with individuals as an ally. With Shannon, humour and cussing are always welcome. Shannon is deeply honoured to bear witness to your story, respecting you as the expert of your own life. Shannon’s role as a therapist is to bring attention to and encourage you to explore core beliefs, values and experiences. Shannon aims to use an attachment lens to explore how current challenges might be rooted in the past while respecting that you have the power to pause or stop where things feel like too much. With Shannon, all facets of your ‘self’ are welcome, and are met with compassion and gratitude, and curiosity.  

When she is not working, Shannon is a busy mother of 3 who enjoys spending time with her family, playing volleyball, baking and playing with her dog, Hopper. 



Location:

Ontario

In-Peson & Virtual


Maternal Health Niagara associate since 2023

EMILY POLLAK, (she/her) Clinical Director/Owner

Registered Social Worker (MSW, BSSW, RSW)


Emily founded Maternal Health Niagara (est. 2017) to build a circle of support for individuals and families during the perinatal period and beyond. Emily's clinical focus is infertility, surrogacy, pregnancy and infant loss,  birth trauma, postpartum anxiety, and healing from childhood trauma. Emily enjoys working with birth and health care professionals as they navigate the intricacies of the field, and she is a therapists therapist. 


During her perinatal journey of pregnancy loss and pregnancy complications, Emily's lived experience sparked her passion for maternal mental health. Emily had hyperemesis gravidarum (HG), which affected her physical and emotional wellness. From her challenges during the perinatal period, Emily recognized the service gap and was determined to build a circle of support for others. Combining lived experience and extensive professional skills allows Emily to bring her clients a unique clinical lens of empathy, validation, and healing. She is down-to-earth, nurturing, realistic and accepting.   


Emily has been in the profession for 19 years. She obtained her Master's in Social Work from Ohio State University and is a Registered Social Worker in Ontario. Emily is trained in EMDR levels 1 and 2, advanced perinatal EMDR, Maternal Mental Health Now, Postpartum Support International advanced perinatal training, and FLASH. Emily often says therapy is an art and blends different skills into her therapy with clients. She uses her intuitive connection to help guide her work. 


Embracing all parts of yourself is something Emily deeply values, and lives true to this by embracing her ADHD as a superpower.  Emily can connect themes with her clients, use her creatively to explore topics and go to a deeper level. Emily values accepting all people for who they are, and strives to be inclusive. 

  

Developing community capacity and awareness is essential in helping individuals and families build their circle of support. Emily has facilitated perinatal mental health training for healthcare professionals and provides clinical consultation and mentorship to other therapists in periantal mental health. 


When she is off work, Emily enjoys spending time with her family. She is a mom of two active kids and is often at the baseball diamond.  She would describe herself as an HSP and loves to have some quiet time to reset. Her favourite things are going for walks, sending handwritten cards, diamond art or cuddling with her furbabies!


Founder: 2017




ALICIA

Stay tuned... We can't wait to have Alicia start! She will be providing a IN-PERSON & VIRTUAL Services

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